.alert-modal{position:fixed;top:0;right:0;bottom:0;left:0;z-index:10000;display:flex;align-items:center;justify-content:center;padding:1.5rem;box-sizing:border-box}.alert-modal__backdrop{position:absolute;top:0;right:0;bottom:0;left:0;background:#0f172aad;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);animation:alert-modal-overlay-fade .2s ease}.alert-modal--destructive .alert-modal__backdrop{background:#450a0ab8}@keyframes alert-modal-overlay-fade{0%{opacity:0}to{opacity:1}}.alert-modal__sheet{position:relative;z-index:1;box-sizing:border-box;width:min(100%,24rem);min-width:min(100%,18rem);max-width:min(100%,28rem);max-height:calc(100vh - 3rem);display:flex;flex-direction:column;align-items:center;text-align:center;padding:1.5rem 1.25rem 1.35rem;border-radius:20px;background:var(--card-bg, var(--surface));border:1px solid var(--border-color);box-shadow:0 24px 48px #00000059;animation:alert-modal-enter .28s ease-out;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain}.alert-modal__sheet--danger{width:min(100%,26rem);min-width:min(100%,20rem);border:2px solid #ef4444;background:linear-gradient(180deg,rgba(239,68,68,.12) 0%,transparent 38%),var(--card-bg, var(--surface));box-shadow:0 0 0 1px #ef444433,0 24px 56px #7f1d1d59}.alert-modal__sheet--error{border-color:#ef444473}@keyframes alert-modal-enter{0%{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}.alert-modal__avatar{box-sizing:border-box;display:flex;align-items:center;justify-content:center;flex:0 0 3.5rem;width:3.5rem;height:3.5rem;aspect-ratio:1 / 1;margin-bottom:.85rem;border-radius:50%;border:2px solid transparent;overflow:hidden}.alert-modal__avatar svg{display:block;flex-shrink:0}.alert-modal__avatar--danger{color:#fff;background:#dc2626;border-color:#fecaca73;box-shadow:0 8px 20px #dc262659}.alert-modal__avatar--error{color:#ef4444;background:#ef44441f;border-color:#ef444447}.alert-modal__avatar--warning{color:#d97706;background:#f59e0b24;border-color:#f59e0b4d}.alert-modal__avatar--info,.alert-modal__avatar--confirm{color:var(--primary-color, #2563eb);background:#3b82f61f;border-color:#3b82f640}.alert-modal__kicker{margin:0;font-size:.72rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-secondary)}.alert-modal__sheet--danger .alert-modal__kicker,.alert-modal__sheet--error .alert-modal__kicker{color:#dc2626}.alert-modal__sheet--warning .alert-modal__kicker{color:#b45309}.alert-modal__title{margin:.45rem 0 0;max-width:100%;font-size:1.25rem;font-weight:700;line-height:1.3;color:var(--text-primary);overflow-wrap:anywhere}.alert-modal__sheet--danger .alert-modal__title{color:#991b1b}:root.dark .alert-modal__sheet--danger .alert-modal__title{color:#fecaca}.alert-modal__message{margin:.75rem 0 0;width:100%;max-width:100%;font-size:.95rem;line-height:1.5;color:var(--text-secondary);white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word}.alert-modal__message--lead{margin-top:.55rem;font-size:1.02rem;font-weight:500;line-height:1.45;color:var(--text-primary)}.alert-modal__subject{box-sizing:border-box;display:flex;flex-direction:column;align-items:center;gap:.2rem;width:100%;max-width:100%;margin-top:.85rem;padding:.75rem .9rem;border-radius:12px;border:1px solid rgba(239,68,68,.35);background:#ef44441a}.alert-modal__subject-kind{font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#dc2626}.alert-modal__subject-name{max-width:100%;font-size:1.1rem;font-weight:700;line-height:1.3;color:#991b1b;overflow-wrap:anywhere;word-break:break-word}:root.dark .alert-modal__subject-name{color:#fecaca}.alert-modal__subject-detail{font-size:.88rem;font-weight:500;color:var(--text-secondary);word-break:break-word}.alert-modal__actions{display:flex;align-items:center;justify-content:center;gap:.65rem;width:100%;margin-top:1.2rem;flex-wrap:wrap;flex-shrink:0}.alert-modal__action{min-width:7rem;padding:.7rem 1.15rem;border-radius:999px;font-size:.9rem;font-weight:600;cursor:pointer;border:none;transition:transform .15s ease,opacity .15s ease,background .15s ease}.alert-modal__action:active:not(:disabled){transform:scale(.97)}.alert-modal__action--primary{color:#fff;background:var(--primary-color, #2563eb)}.alert-modal__action--primary:hover:not(:disabled){filter:brightness(1.05)}.alert-modal__action--danger{color:#fff;background:#ef4444;min-width:9.5rem;box-shadow:0 8px 18px #dc262647}.alert-modal__action--danger:hover:not(:disabled){background:#dc2626}.alert-modal__action--waiting,.alert-modal__action:disabled{opacity:.5;cursor:not-allowed;transform:none;box-shadow:none}.alert-modal__action--danger.alert-modal__action--waiting{background:#fca5a5;color:#7f1d1d;opacity:1}.alert-modal__action--secondary{border:1px solid var(--border-color);background:transparent;color:var(--text-secondary)}.alert-modal__action--secondary:hover{background:var(--background-hover, rgba(0, 0, 0, .04));color:var(--text-primary)}.alert-modal__sheet--danger .alert-modal__action--secondary{border-color:#b91c1c47;color:#7f1d1d}:root.dark .alert-modal__sheet--danger .alert-modal__action--secondary{color:#fecaca;border-color:#fecaca59}.notification{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:16px;border-radius:12px;box-shadow:var(--shadow-lg);animation:slideInRight .3s 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gradientMove{0%,to{transform:translate(0) rotate(0)}50%{transform:translate(-5%,-5%) rotate(5deg)}}.landing-header{display:flex;justify-content:space-between;align-items:center;padding:1.5rem 3rem;padding-top:calc(1.5rem + env(safe-area-inset-top,0px));padding-left:calc(3rem + env(safe-area-inset-left,0px));padding-right:calc(3rem + env(safe-area-inset-right,0px));position:relative;z-index:10}.landing-logo{display:flex;align-items:center;gap:.75rem;font-size:1.25rem;font-weight:700;color:var(--text-primary)}.landing-logo svg{width:40px;height:40px;color:var(--primary-color)}.landing-header-actions{display:flex;align-items:center;gap:1rem}.theme-toggle-btn{background:transparent;border:1px solid var(--border-color);border-radius:8px;padding:.5rem;cursor:pointer;color:var(--text-secondary);transition:all .2s 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100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;line-height:1.1;letter-spacing:-.02em}.landing-subtitle{font-size:clamp(1rem,2vw,1.5rem);color:var(--text-secondary);margin:0 0 2.5rem;font-weight:400}.landing-actions{display:flex;gap:1rem;justify-content:center}.landing-cta-btn{background:linear-gradient(135deg,var(--primary-color) 0%,var(--primary-dark) 100%);color:#fff;padding:1rem 2.5rem;border-radius:8px;font-size:1.1rem;font-weight:600;text-decoration:none;transition:all .2s;box-shadow:0 4px 15px #007bff4d}.landing-cta-btn:hover{transform:translateY(-1px);box-shadow:var(--shadow-lg)}.landing-panels{display:flex;flex-wrap:wrap;gap:1.5rem;justify-content:center;margin-top:1rem}.landing-panel-btn{display:flex;flex-direction:column;align-items:center;gap:.5rem;padding:2rem 2.5rem;min-width:260px;background:var(--surface);border:2px solid var(--border-color);border-radius:16px;text-decoration:none;color:var(--text-primary);transition:all .25s ease;box-shadow:var(--shadow)}.landing-panel-btn:hover{border-color:var(--primary-color);transform:translateY(-4px);box-shadow:0 8px 24px #007bff33}.landing-panel-icon{font-size:2.5rem}.landing-panel-title{font-size:1.25rem;font-weight:700;color:var(--text-primary)}.landing-panel-desc{font-size:.875rem;color:var(--text-secondary)}.landing-footer{padding:1.5rem 3rem;padding-bottom:calc(1.5rem + env(safe-area-inset-bottom,0px));text-align:center;position:relative;z-index:10;border-top:1px solid var(--border-color)}.landing-footer p{margin:0;color:var(--text-secondary);font-size:.875rem}@media (max-width: 768px){.landing-header{padding:1rem 1.5rem;padding-top:calc(1rem + env(safe-area-inset-top,0px));padding-left:calc(1.5rem + env(safe-area-inset-left,0px));padding-right:calc(1.5rem + env(safe-area-inset-right,0px))}.landing-logo span{display:none}.landing-footer{padding:1rem 1.5rem;padding-bottom:calc(1rem + env(safe-area-inset-bottom,0px))}}.login-container{min-height:100vh;min-height:100dvh;display:flex;align-items:center;justify-content:center;background:var(--background);padding:var(--space-5);touch-action:manipulation}.login-card{background:var(--surface);border-radius:16px;box-shadow:var(--shadow-lg);padding:48px 40px;width:100%;max-width:440px;animation:slideUp .4s ease-out}.logo-container{text-align:center;margin-bottom:40px}.logo{display:inline-block;margin-bottom:var(--space-4)}.logo svg{filter:drop-shadow(0 4px 6px rgba(0,0,0,.1))}.logo-image{display:block;width:auto;height:80px;max-width:220px;object-fit:contain;margin:0 auto}:root.dark .logo svg{filter:drop-shadow(0 4px 6px rgba(0,0,0,.3))}.company-name{font-size:32px;font-weight:700;color:var(--text-primary);margin-bottom:var(--space-2)}.company-tagline{color:var(--text-secondary);font-size:var(--font-size-control)}.login-form{display:flex;flex-direction:column;gap:var(--space-6)}.form-hint{margin:0;font-size:12px;line-height:1.45;color:var(--text-secondary)}.form-hint code{font-size:11px}.form-group input{min-height:var(--control-height-lg);padding:0 var(--control-padding-x-md);border:var(--control-border-width) solid var(--border-color);border-radius:var(--radius-md);font-size:16px;transition:border-color var(--control-transition),box-shadow var(--control-transition);background:var(--surface);color:var(--text-primary);font-family:inherit;box-sizing:border-box}.form-group input::placeholder{color:var(--text-secondary);opacity:.7}.form-group input:focus{outline:none;border-color:var(--primary-color);box-shadow:var(--focus-ring)}.form-group input:disabled{background:var(--background);color:var(--text-secondary);cursor:not-allowed;opacity:.7}.error-message{padding:var(--space-3) var(--space-4);background:#ef44441a;border:1px solid var(--danger-color);border-radius:var(--radius-md);color:var(--danger-color);font-size:var(--font-size-control)}:root.dark .error-message{background:#ef444433}.login-button{display:inline-flex;align-items:center;justify-content:center;min-height:var(--control-height-lg);padding:0 var(--control-padding-x-lg);background:var(--primary-color);color:#fff;border:none;border-radius:var(--radius-md);font-size:16px;font-weight:var(--font-weight-control-strong);transition:background var(--control-transition),box-shadow var(--control-transition);margin-top:var(--space-2);box-sizing:border-box;cursor:pointer;width:100%}.login-button:hover:not(:disabled){background:var(--primary-dark);box-shadow:var(--shadow)}.login-button:disabled{opacity:.6;cursor:not-allowed}.login-button.secondary{background:var(--border-color);color:var(--text-primary);margin-top:var(--space-4)}.login-button.secondary:hover:not(:disabled){background:var(--text-secondary);color:var(--surface)}.login-advanced-toggle{background:none;border:none;padding:var(--space-1);margin:calc(var(--space-2) * -1) auto 0;font-size:13px;font-weight:var(--font-weight-control);color:var(--text-secondary);cursor:pointer;text-decoration:underline;transition:color var(--control-transition)}.login-advanced-toggle:hover:not(:disabled){color:var(--primary-color)}.login-advanced-toggle:disabled{opacity:.6;cursor:not-allowed}.domain-selection-title{font-size:var(--font-size-control);color:var(--text-secondary);margin:0 0 var(--space-4);text-align:center}.domain-selection-list{display:flex;flex-direction:column;gap:var(--space-2);margin-bottom:var(--space-4)}.domain-selection-btn{display:inline-flex;align-items:center;justify-content:center;min-height:var(--control-height-lg);padding:0 var(--control-padding-x-md);background:var(--surface);border:var(--control-border-width) solid var(--border-color);border-radius:var(--radius-md);font-size:15px;font-weight:var(--font-weight-control);color:var(--text-primary);cursor:pointer;transition:border-color var(--control-transition),background var(--control-transition);text-align:center;box-sizing:border-box;width:100%}.domain-selection-btn:hover:not(:disabled){border-color:var(--primary-color);background:var(--background-hover)}.domain-selection-btn:disabled{opacity:.7;cursor:not-allowed}.login-footer{margin-top:var(--space-8);padding-top:var(--space-6);border-top:1px solid var(--border-color);text-align:center}.login-footer p{font-size:12px;color:var(--text-secondary)}@media (max-width: 900px){.login-container{align-items:flex-start;padding:calc(var(--space-4) + env(safe-area-inset-top,0)) var(--space-4) var(--space-4)}.login-card{padding:28px var(--space-5);border-radius:14px;margin-top:0}.logo-container{margin-bottom:28px}.logo svg{width:64px;height:64px}.company-name{font-size:1.5rem}.form-group input,.domain-selection-btn{font-size:16px}.login-form{gap:18px}}.session-expired-banner{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:.75rem 1rem;margin-bottom:.75rem;padding:.85rem 1rem;border-radius:8px;border:1px solid color-mix(in srgb,var(--warning-color) 55%,transparent);background:color-mix(in srgb,var(--warning-color) 12%,var(--surface));color:var(--text-primary);z-index:50}.session-expired-banner--overlay{position:fixed;top:0;left:0;right:0;margin:0;border-radius:0;border-left:none;border-right:none;box-shadow:0 4px 16px #00000040}.session-expired-banner__title{display:block;font-size:.95rem;margin-bottom:.25rem}.session-expired-banner__message{margin:0 0 .35rem;font-size:.88rem;line-height:1.4}.session-expired-banner__hint{margin:0;font-size:.8rem;opacity:.85;line-height:1.35}.session-expired-banner__btn{flex-shrink:0;align-self:center;padding:.5rem 1rem;border:none;border-radius:8px;background:var(--warning-color);color:var(--text-primary);font-weight:600;font-size:.88rem;cursor:pointer;transition:all .2s}.session-expired-banner__btn:hover{background:var(--accent-dark);transform:translateY(-1px);box-shadow:var(--shadow-lg)}.modal-scroll-area-host{position:relative;display:flex;flex-direction:column;flex:1;min-height:0}.modal-scroll-area{overflow-y:auto}.modal-scroll-area-host.internal-chat__messages-host{width:100%}.modal-scroll-area-host.internal-chat__messages-host>.modal-scroll-area.internal-chat__messages{flex:1 1 auto;min-height:0}.modal-scroll-hint--inbox{z-index:15}.modal-scroll-hint{position:absolute;left:0;right:0;bottom:0;z-index:2;display:flex;justify-content:center;align-items:flex-end;height:52px;pointer-events:none;opacity:0;transform:translateY(6px);transition:opacity .2s ease,transform .2s ease}.modal-scroll-hint--visible{opacity:1;transform:translateY(0)}.modal-scroll-hint__fade{position:absolute;top:0;right:0;bottom:0;left:0;background:linear-gradient(to bottom,transparent,color-mix(in srgb,var(--surface, #fff) 55%,transparent) 35%,var(--surface, #fff) 100%)}.modal-scroll-hint__arrow{position:relative;z-index:1;display:flex;align-items:center;justify-content:center;width:28px;height:28px;margin-bottom:2px;border-radius:999px;color:var(--text-secondary, #64748b);background:color-mix(in srgb,var(--surface, #fff) 88%,transparent);box-shadow:0 2px 8px #0f172a1f;animation:modal-scroll-hint-bounce 1.8s ease-in-out infinite}@keyframes modal-scroll-hint-bounce{0%,to{transform:translateY(0)}50%{transform:translateY(3px)}}@media (prefers-reduced-motion: reduce){.modal-scroll-hint__arrow{animation:none}.modal-scroll-hint{transition:none}}.app-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1000;display:flex;align-items:center;justify-content:center;padding:16px;background:#0f172a8c;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);animation:app-modal-fade-in .15s ease-out;pointer-events:auto;touch-action:none}body.app-modal-open .communicator-float,body.app-modal-open .communicator-float__panel,body.app-modal-open .communicator-float__launcher,body.app-modal-open .communicator-float__header-close,body.app-modal-open .communicator-float__header-btn,body.app-modal-open .communicator-float__tab,body.app-modal-open .communicator-float__resize{pointer-events:none!important}@keyframes app-modal-fade-in{0%{opacity:0}to{opacity:1}}.app-modal{width:100%;max-height:88vh;display:flex;flex-direction:column;background:var(--surface, #fff);border-radius:16px;box-shadow:0 20px 60px #0f172a47;overflow:hidden;animation:app-modal-pop-in .18s ease-out}@keyframes app-modal-pop-in{0%{transform:translateY(8px) scale(.98);opacity:.6}to{transform:translateY(0) scale(1);opacity:1}}.app-modal__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:18px 20px 14px;border-bottom:1px solid var(--border-color, #eceef2)}.app-modal__head-text{flex:1;min-width:0}.app-modal__title{margin:0;font-size:17px;font-weight:700;letter-spacing:-.01em;color:var(--text-primary, #0f172a)}.app-modal__lead{margin:4px 0 0;font-size:12.5px;line-height:1.45;color:var(--text-secondary, #64748b)}.app-modal__close{flex-shrink:0;margin-left:auto;width:30px;height:30px;border:none;border-radius:8px;background:transparent;color:var(--text-secondary, #64748b);font-size:22px;line-height:1;cursor:pointer;transition:background .15s,color .15s}.app-modal__close:hover{background:var(--surface-hover, rgba(15, 23, 42, .06));color:var(--text-primary, #0f172a)}.app-modal .modal-scroll-area-host{flex:1;min-height:0}.app-modal__body{padding:16px 20px;display:flex;flex-direction:column;gap:16px}.app-modal__error{margin:0;padding:9px 12px;border-radius:8px;font-size:12.5px;color:#b91c1c;background:#ef44441a}.app-modal__actions{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px 18px;border-top:1px solid var(--border-color, #eceef2)}.app-modal-field{display:flex;flex-direction:column;gap:6px}.app-modal-field__labelrow{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.app-modal-field__label{font-size:12.5px;font-weight:600;color:var(--text-primary, #0f172a)}.app-modal-field__opt,.app-modal-field__count{font-size:11.5px;font-weight:500;color:var(--text-secondary, #94a3b8)}.app-modal-input{width:100%;box-sizing:border-box;padding:10px 12px;border-radius:10px;border:1.5px solid var(--border-color, #e2e8f0);background:var(--input-bg, var(--surface, #fff));color:var(--text-primary, #0f172a);font-size:14px;transition:border-color .15s,box-shadow .15s}.app-modal-input::placeholder{color:var(--text-secondary, #94a3b8)}.app-modal-input:focus{outline:none;border-color:var(--primary-color, #2563eb);box-shadow:0 0 0 3px #2563eb1f}.app-modal-input select,select.app-modal-input{-webkit-appearance:auto;-moz-appearance:auto;appearance:auto}.app-modal__body form{display:flex;flex-direction:column;gap:16px}.app-modal-check{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;border-radius:10px;border:1.5px solid var(--border-color, #e2e8f0);background:var(--input-bg, var(--surface, #fff));cursor:pointer;transition:border-color .15s,background .15s}.app-modal-check:hover{border-color:var(--primary-color, 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svg{margin-bottom:16px}.inicio-section{position:relative;flex:1;min-height:0;display:flex;flex-direction:column;padding:2rem}.inicio-background{position:absolute;top:0;left:0;right:0;bottom:0;overflow:hidden;z-index:0;pointer-events:none}.inicio-gradient{position:absolute;top:-50%;left:-50%;width:200%;height:200%;background:radial-gradient(ellipse at 20% 30%,rgba(99,102,241,.08) 0%,transparent 50%),radial-gradient(ellipse at 80% 70%,rgba(139,92,246,.06) 0%,transparent 50%);animation:inicioGradientMove 25s ease-in-out infinite}@keyframes inicioGradientMove{0%,to{transform:translate(0) rotate(0)}50%{transform:translate(-3%,-3%) rotate(3deg)}}.inicio-content{position:relative;z-index:1;max-width:1200px;margin:0 auto;width:100%}.inicio-welcome{text-align:center;margin-bottom:3rem}.inicio-title{font-size:clamp(2.5rem,6vw,4rem);font-weight:800;margin:0 0 .5rem;background:linear-gradient(135deg,var(--primary-color) 0%,var(--secondary-color) 50%,var(--accent-color) 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var(--border-color);border-radius:16px;padding:1.75rem}.inicio-info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:1.5rem}.inicio-info-item{display:flex;flex-direction:column;gap:.25rem}.inicio-info-label{font-size:.75rem;font-weight:500;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.05em}.inicio-info-value{font-size:1rem;font-weight:600;color:var(--text-primary)}.inicio-info-value.status-ativo{color:#10b981}.inicio-info-value.status-suspenso{color:#f59e0b}.inicio-info-value.status-cancelado{color:#ef4444}@media (max-width: 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.25));border-color:var(--primary-color, #2563eb)}.customer-context__ticket-pick-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.customer-context__action.is-selected{border-color:var(--primary-color, #2563eb);background:color-mix(in srgb,var(--primary-color, #2563eb) 12%,transparent)}.voice-attendance-workbench{display:flex;flex-direction:column;gap:10px;margin-top:12px;padding:16px;border:1px solid var(--border-color);border-radius:12px;background:var(--surface, #fff);text-align:left}.voice-attendance-workbench__title{margin:0;font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--text-secondary)}.voice-attendance-workbench__step{margin:0;font-size:12px;font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--primary-color, #2563eb)}.voice-attendance-workbench__lock{margin:0;padding:10px 12px;border-radius:8px;background:color-mix(in srgb,#f59e0b 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#dc2626)}.operator-stats__card--skeleton{gap:8px}.operator-stats__skeleton-line{display:block;border-radius:6px;background:linear-gradient(90deg,color-mix(in srgb,var(--border-color) 55%,var(--background-secondary, #f8fafc)),color-mix(in srgb,var(--border-color) 20%,var(--background-secondary, #f8fafc)),color-mix(in srgb,var(--border-color) 55%,var(--background-secondary, #f8fafc)));background-size:200% 100%;animation:operator-stats-skeleton 1.2s ease-in-out infinite}.operator-stats__skeleton-line--value{width:48%;height:18px}.operator-stats__skeleton-line--label{width:72%;height:10px}@keyframes operator-stats-skeleton{0%{background-position:100% 0}to{background-position:-100% 0}}.operator-stats--empty{padding:16px 12px}.operator-stats__empty{display:flex;flex-direction:column;align-items:flex-start;gap:6px;padding:14px 16px;border-radius:12px;border:1px dashed var(--border-color, #e2e8f0);background:var(--background-secondary, 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480px){.operator-stats__grid--voice,.operator-stats__grid--wa{grid-template-columns:repeat(2,minmax(0,1fr))}.operator-stats__grid--csat{grid-template-columns:minmax(0,1fr)}.operator-stats__value{font-size:18px}}.operator-delivery-modal{position:fixed;top:0;right:0;bottom:0;left:0;z-index:10150;display:flex;align-items:center;justify-content:center;padding:1.5rem;box-sizing:border-box}.operator-delivery-modal__backdrop{position:absolute;top:0;right:0;bottom:0;left:0;background:#0f172aad;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px)}.operator-delivery-modal__sheet{position:relative;z-index:1;width:min(100%,24rem);display:flex;flex-direction:column;align-items:center;text-align:center;padding:1.75rem 1.35rem 1.5rem;border-radius:20px;background:var(--card-bg, var(--surface));border:1px solid var(--border-color);box-shadow:0 24px 48px #00000059;animation:operator-delivery-modal-enter .28s ease-out}@keyframes operator-delivery-modal-enter{0%{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}.operator-delivery-modal__avatar,.operator-delivery-modal__wa-identity{margin-bottom:1rem}.operator-delivery-modal__avatar{display:flex;align-items:center;justify-content:center;width:72px;height:72px;border-radius:50%;color:var(--primary-color);background:#3b82f61f;border:2px solid rgba(59,130,246,.25);animation:operator-delivery-modal-pulse 1.5s ease-in-out infinite}.operator-delivery-modal__avatar--wa-call{color:#25d366;background:#25d3661f;border-color:#25d36647}@keyframes operator-delivery-modal-pulse{0%,to{box-shadow:0 0 #3b82f640}50%{box-shadow:0 0 0 10px #3b82f600}}.operator-delivery-modal__wa-identity .user-identity__avatar{width:72px;height:72px;font-size:1.35rem}.operator-delivery-modal__kicker{margin:0;font-size:.72rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-secondary)}.operator-delivery-modal__title{margin:.45rem 0 0;font-size:1.35rem;font-weight:700;line-height:1.25;color:var(--text-primary)}.operator-delivery-modal__subtitle{margin:.35rem 0 0;font-size:.92rem;color:var(--text-secondary)}.operator-delivery-modal__status,.operator-delivery-modal__meta{margin:.5rem 0 0;font-size:.88rem;color:var(--text-secondary)}.operator-delivery-modal__preview{width:100%;margin-top:1rem;padding:.85rem .95rem;border-radius:12px;background:var(--background);border:1px solid var(--border-color);text-align:left}.operator-delivery-modal__preview-label{display:block;margin-bottom:.35rem;font-size:.68rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--text-secondary)}.operator-delivery-modal__preview-text{margin:0;font-size:.92rem;line-height:1.45;color:var(--text-primary);display:-webkit-box;-webkit-line-clamp:4;-webkit-box-orient:vertical;overflow:hidden}.operator-delivery-modal__error{width:100%;margin:.85rem 0 0;padding:.55rem .75rem;border-radius:8px;font-size:.85rem;color:#b91c1c;background:#ef444414;border:1px solid rgba(239,68,68,.18)}.operator-delivery-modal__external-hint{margin:0;font-size:.88rem;color:var(--text-secondary)}.operator-delivery-modal__actions{display:flex;align-items:center;justify-content:center;gap:1.25rem;width:100%;margin-top:1.35rem}.operator-delivery-modal__action{display:flex;flex-direction:column;align-items:center;gap:.45rem;min-width:4.5rem;padding:0;border:0;background:transparent;color:var(--text-primary);cursor:pointer}.operator-delivery-modal__action:disabled{opacity:.55;cursor:not-allowed}.operator-delivery-modal__action-icon{display:flex;align-items:center;justify-content:center;width:3.75rem;height:3.75rem;border-radius:50%;transition:transform .15s ease}.operator-delivery-modal__action:active:not(:disabled) .operator-delivery-modal__action-icon{transform:scale(.94)}.operator-delivery-modal__action--answer .operator-delivery-modal__action-icon{color:#fff;background:#22c55e}.operator-delivery-modal__action--reject 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var(--border-color);background:color-mix(in srgb,var(--background) 55%,var(--surface, var(--card-bg)))}.domain-deleted-modal__section--preserved{border-color:color-mix(in srgb,var(--primary-color, var(--primary)) 25%,var(--border-color));background:color-mix(in srgb,var(--primary-color, var(--primary)) 6%,var(--surface, var(--card-bg)))}.domain-deleted-modal__section-title{margin:0 0 10px;font-size:13px;font-weight:650;color:var(--text-primary)}.domain-deleted-modal__stats{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.domain-deleted-modal__stat{display:flex;flex-direction:column;gap:2px;padding:8px 10px;border-radius:10px;border:1px solid var(--border-color);background:var(--surface, 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